Shipping & Returns

We want you to love every piece you receive. Here's how we handle shipping and returns:

📦 Shipping
Processing Time: Orders are typically processed within 7–10 business days.

Shipping Time: Standard delivery takes 5–7 business days, depending on your location.

International Shipping: We ship worldwide! Delivery times and costs will be calculated at checkout based on your destination.

Once your order ships, you’ll receive a tracking number via email.

 

🔄 Returns & Exchanges
We accept returns and exchanges under the following conditions:

🔧 If your item is damaged or incorrect:
Please contact us within 3 days of receiving your order.

We highly recommend recording an unboxing video.

Email us with videos clearly showing the issue.

Once confirmed, we’ll send a replacement at no additional cost or offer a refund.

 

🙅 If You Changed Your Mind:
We accept returns for non-defective items within 3 days of delivery.

Items must be unused and in their original condition and packaging.

Return shipping costs, including the original shipping fee, will be the buyer’s responsibility.
Cash on delivery (COD) returns will not be accepted.

Refunds will be issued after deducting the initial shipping fee once the item is received and inspected.

 

📩 How to Start a Return
Please reach out to our customer support team at [currentcharms@gmail.com] with the following:

Your order number

Reason for return

Photos/videos if the item is damaged or incorrect

We’ll guide you through the next steps.

📝 Notes
Custom or personalized orders (if any) cannot be returned unless they arrive damaged.

We reserve the right to deny returns that don’t meet the above conditions.